Privacy Policy

1. Information We Collect

1.1 Account information: email, display name, etc. provided at registration, plus verification data for email confirmation and password recovery.

1.2 Device and service information: When you sign in or refresh your session through our desktop translation extension (e.g., the VS Code extension), the extension may report device information to safeguard your account and support multi-device management, including: a unique device identifier (device id), operating system and IDE environment information, the network egress IP address, and, where obtainable by the extension, MAC address and approximate location (country/region).

1.3 Payment information: Purchases are processed by third-party payment/subscription providers (e.g., Stripe, Lemon Squeezy); we generally do not collect or store your card credentials.

1.4 Log information: Access logs may contain IP addresses, browser/client identifiers, and timestamps, used solely for security and troubleshooting.

Note: Information collected varies by entry point. When you sign in directly on the web, we generally do not collect the device information described in Section 1.2; such data mainly comes from your sign-in and use through the extension.

2. Purposes of Processing

• creating and managing your account; providing, maintaining, and improving the Service;
• authentication, security, abnormal sign-in and multi-device detection;
• subscription, quota, and entitlement management; abuse and fraud prevention;
• analytics (preferably anonymized or aggregated) and product improvement;
• customer support, complying with legal obligations, and protecting our legitimate interests.

3. Sharing

• We share information with processors (e.g., cloud, payment, email, and storage providers) only as necessary to provide the Service, subject to confidentiality and security obligations;
• We do not sell, rent, or trade your personal information;
• We may disclose information as required by law or as necessary to protect our or others' legitimate interests (e.g., fraud prevention, security).

4. Storage and Retention

• Your information is stored in data centers operated by us or our processors and may involve cross-border transfers;
• We retain information only as long as needed for the purposes described in this policy. Device online records are retained for 30 days by default and automatically cleaned up; after account deletion, we delete or anonymize your personal information unless law or regulation requires otherwise.

5. Cookies and Local Storage

We use necessary cookies and local storage for sign-in state, language preferences, and similar functions; we do not use cookies for third-party advertising tracking.

6. Your Rights

You have the right to access, correct, copy, or delete your personal information, withdraw consent, and close your account. You may do so through in-account features or by contacting us via the channels below. Please note that after your account is closed, all Service features will no longer be available.

7. Security

We apply reasonable technical and organizational measures, including encryption in transit (HTTPS), access controls, and least privilege. However, no internet transmission or storage can be guaranteed as absolutely secure.

8. Policy Updates

We may update this policy from time to time and will post the revised version and effective date on this page; material changes will be notified by appropriate means.

9. Contact Us

If you have questions, comments, or complaints about this policy or our processing of personal information, contact us at aa4790139@hotmail.com; we will respond in accordance with applicable law.